Skip to content

E-Government and Digital Government in Vietnam

August 25, 2023

Recently, the concept of E-Government has been appearing on various media as a development strategy that many countries are aiming for. The emergence of E-Government provides departments, sectors, governments, businesses, and citizens with convenient automated information and services, contributing to economic growth and social life.

Understanding the importance of E-Government and with a vision towards 2030, Vietnam has become a digital nation, comprehensively innovating the management and operation of the government. Deputy Prime Minister Vu Duc Dam has approved the "Development Strategy for E-Government Towards Digital Government 2021-2025, Oriented towards 2030".

E-Government and Digital Government Source:


E-Government and Digital Government are two important concepts in the strategy, which are the directions and goals of the state's digital transformation process.

E-Government and Digital Government

The characteristic of E-Government is the transformation of existing public administrative services into online services. Meanwhile, Digital Government focuses on reforming and transforming the information-based model where public services are closely linked to citizens' daily tasks.

With the nature of E-Government being supplemented and optimized for activities (information security, service development, etc.), building a Digital Government is the development of E-Government.

Challenges in Building E-Government

E-Government brings many benefits but also comes with challenges in creating changes in the approach and operational habits of each organization:

  • The transfer of public administrative processes to the technology environment requires enhancing digital skills for citizens, followed by creating habits and a digital living culture.
  • In addition, when the government switches from the traditional paper environment to the digital environment, personal information security and safety need to be more concerned than ever.
  • For each business, the change requires the implementation of digital technology solutions and readiness to implement entirely new operations to keep up with technological trends and increase competitive advantages.

To overcome challenges and limit risks in the implementation process, the strategy sets out 6 national core tasks, including: perfecting the legal environment, developing digital infrastructure, national-scale platforms and systems, national digital data, national applications, services, and ensuring national cybersecurity and safety.


The COVID-19 pandemic has demonstrated the important role of E-Government in providing online public services, connecting society and maintaining the stability of the country in difficult times. The pandemic is also considered a boost to speed up Vietnam's digital transformation process, creating a premise for E-Government to continue to play its role after the epidemic and develop into a Digital Government according to the goals of the Government's Strategy.

Recently, Vietnam has made many efforts to implement projects to build E-Government and achieved initial important results as a foundation. Specifically, the national database on population has been cleaned, standardized, and ready for connection and sharing by over 90 million people (92% of the population); the Production and Issuance of Citizen Identity Cards project has issued over 50 million cards. This helps reduce costs, facilitate citizens, businesses, and organizations in administrative procedures and provide public services.

Vietnam's efforts in building E-Government have also been recognized by international organizations. According to the United Nations E-Government Development Index (EGDI) survey report in 2020, Vietnam is classified as a developed country in E-Government with a high EGDI index compared to the world average. In Southeast Asia, Vietnam ranks sixth out of 11 countries, after Singapore, Malaysia, Thailand, Brunei, and the Philippines.


As of 2021, Vietnam has up to 53 million digital consumers (according to the SYNC DNA report), meaning that every 7 out of 10 Vietnamese consumers have access to digital platforms. In addition, over 60% of businesses have been and are using digital platforms and tools in their business operations (according to the World Bank, 2021).

This indicates that Vietnam has the ability to integrate into a high digital environment, and this is also the reason why digital transformation at all levels, sectors, and businesses needs to be accelerated to meet market demands.

For further information, please contact:
Email: [email protected].
Hotline: +84 909 403 778
FacebookiLotusLand – Leading in Industrial IoT Solutions
Linked in: iLotusLand – The 1st IoT Platform in Vietnam

What’s next?

Ngành sản xuất và chế tạo chiếm 1/5 lượng khí thải carbon toàn cầu và 54% năng lượng sử dụng trên thế giới. Tất cả các ngành công nghiệp đều thải ra CO2, và đây không phải là điều mới mẻ đối với môi trường. Giảm phát thải khí nhà kính từ lĩnh vực sản xuất là rất quan trọng để đạt được các mục tiêu Net Zero. Các nhà máy hoạt động sản xuất cần kiểm soát lượng khí thải carbon của họ đảm bảo tuân thủ các quy định về môi trường hiện hành và tương lai, giảm…
Read more
In the current context of industrialization and modernization, communication between industrial devices plays a crucial role in ensuring efficient and stable system operations. One of the widely used and reliable communication protocols in this field is Modbus. Developed in 1979 by Modicon, Modbus has become an open and free standard, renowned for its simplicity, reliability, and high compatibility. This article provides an overview of Modbus, from its operating principles to practical applications, particularly in environmental management and monitoring.
Read more
The ESG (Environmental, Social, and Governance) standards have become a widely recognized concept, acknowledged as very important for businesses globally, including those in Vietnam. Therefore, it is not surprising that ESG is becoming a top priority for Vietnamese companies. Business owners are actively implementing and investing in ESG within their business operations to attract both domestic and international investment.
Read more
From the perspective of an investor, a business, or even an individual concerned about environmental and social protection, understanding and implementing ESG (Environmental, Social, and Governance) reporting is not merely a task but a profound commitment to sustainable development. On the path towards a sustainable future, reflecting a company's efforts through ESG indicators has become an indispensable part. Yet, truly comprehending what ESG reporting entails and how we can effectively carry it out remains a question. Let's delve into ESG reporting and its implementation in this blog together!
Read more
The COVID-19 pandemic has altered the global business landscape, accelerating awareness of the environmental, social, and governance challenges that businesses must confront. In this context, promoting and implementing ESG (Environmental, Social, and Governance) principles is necessary and a pressing priority while creating new opportunities and challenges for businesses to create sustainable value and adapt to the evolving market.
Read more
In today's world of enterprise information technology, there are numerous factors that a company must carefully consider to decide whether deploying cloud infrastructure, On-Cloud, is the appropriate choice. Conversely, there are many companies that cannot adopt On-Cloud and instead opt for On-Premise deployment. What is On-Premise vs. On-Cloud? What are the significant differences between on-premise and on-cloud, and what are the advantages and disadvantages of each model? Let's explore together to gain a clearer understanding of this crucial decision-making process.
Read more

Get started with iLotusLand today

Consulting on solutions to monitor and manage environmental monitoring data easily and effectively.